Privacy Policy
Last Updated: November 17, 2025
Stallaby Software Solutions LLC (“Stallaby,” “we,” “us,” “our”)
Stallaby Software Solutions is committed to safeguarding your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect information when you interact with (i) our publicly available websites, including stallabysoftwaresolutions.com (the “Sites”), (ii) our software tools, AI-powered systems, and related services, and (iii) any platforms, applications, or communication interfaces on which we post a direct link to this Policy (collectively, the “Services”).
By accessing or using the Services, you agree to the terms of this Policy. If material changes are made to this Policy, we will notify you as described in the “Revisions or Changes” section below.
This Policy does not cover data that Stallaby processes on behalf of customers through any AI system, automation platform, CRM, or third-party platform integrations (collectively, the “Platform”). Any such customer-submitted data is governed by the applicable service agreements between Stallaby and its customers, consistent with industry requirements.
For purposes of this Policy, “you” refers to any visitor, prospect, or customer interacting with Stallaby’s Sites or Services.
1. Information We Collect
A. Information You Voluntarily Provide
You may choose to provide Stallaby with personally identifiable information, which can include:
Name
Business name
Email address
Phone number
Billing or payment information
Job title or role
Account login information
Information submitted via forms, surveys, chat interfaces, AI demos, or consultations
Information submitted when booking calls, subscribing, requesting support, or purchasing services
Testimonials, reviews, or related customer content
You may also provide information when registering for the Platform, participating in workshops or demos, joining mailing lists, accessing gated content, or interacting with our AI agents.
We may use your contact information to provide updates, billing notices, required notifications, customer support, technical updates, and marketing communications in accordance with this Policy.
B. Information Automatically Collected
When you access the Sites or Services, Stallaby automatically collects certain data through technologies such as cookies, logs, and analytics tools. This may include:
IP address
Browser type and version
Device information and operating system
Geographic region
Referral source
Time zone
Date and duration of visits
Page views and navigation patterns
Interaction data with AI tools or embedded software
Unique device identifiers
Mobile network information
If you use our AI tools, chat interfaces, or software demos, we may collect session metadata for performance, troubleshooting, or product improvement.
2. Data Integrity and Security
Stallaby uses commercially reasonable, industry-standard safeguards to protect customer information and maintain its accuracy. Our systems are monitored and protected by technical, administrative, and physical security measures.
However, no system can guarantee absolute security. We cannot warrant that information submitted, stored, or transmitted will always be secure.
3. Accessing or Updating Your Information
You may request to:
Access the personally identifiable information we maintain, or
Correct, update, or delete such information.
Submit requests using the contact information provided at the end of this Policy. We may take reasonable steps to verify your identity before making changes.
We retain information as long as your account is active or as required to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
4. How We Use Personal Information
Stallaby may use your information to:
- Respond to inquiries or support requests
- Provide access to the Services
- Deliver purchased products or services
- Process payments and send billing notices
- Schedule consultations or demos
- Improve and optimize our Services
- Send product updates, marketing communications, and company news
- Evaluate job applications
- Conduct analytics or internal research
- Customize your experience with the Sites or Platform
- Communicate about account activity or policy changes
- Detect, investigate, or prevent fraud or security issues
We may also disclose your information:
- As required by law or legal process
- In response to subpoenas, court orders, or government requests
- In connection with a merger, acquisition, sale of assets, or similar corporate event
- As otherwise permitted under contracted terms with customers
5. Communications and Requests for Information
If you submit your email or phone number via the Sites or Services, you consent to receive communications from Stallaby—including offers, updates, support notices, and product information.
We or our service partners may contact you via email, phone, or SMS. Standard carrier rates may apply. You may opt out at any time as described in the “Opting Out” section.
6. Disclosures to Third Parties
A. Service Providers
We may share information with trusted third-party contractors who assist us with:
- Hosting
- CRM and marketing automation
- AI platform integrations
- Payment processing
- Customer service
- Order fulfillment
- Email delivery
- System performance and diagnostics
- Background checks (for applicants)
These parties are required to keep all information confidential and use it only as necessary to provide contracted services.
B. Trusted Partners
Stallaby may collaborate with vetted partners offering complementary services, such as marketing agencies, software vendors, or implementation specialists. We may share customer information with such partners solely to support customer use of our Services or to offer value-added solutions.
These partners must agree to maintain confidentiality and restrict use solely to approved purposes.
C. Aggregate Data
We may disclose anonymized, aggregated data for analytics, industry reporting, or product development. This data cannot be used to personally identify individuals.
7. User-Generated Content
If you submit information through public areas of the Sites—such as forums, comments, reviews, or discussion threads—you acknowledge that such information can be viewed, collected, or used by others. Stallaby is not responsible for third-party misuse of information you voluntarily disclose.
8. Third-Party Sites and Services
Our Sites may link to third-party websites or platforms. Their privacy practices differ from ours, and Stallaby is not responsible for their policies or actions. We recommend reviewing all third-party privacy policies before submitting information.
9. Use of Cookies and Tracking Technologies
Stallaby uses cookies to enhance the user experience and analyze site usage. Cookies may track:
- Preferences
- Login sessions
- Traffic patterns
- Visitor behavior
- Device and browser technical details
You may configure your browser to block or manage cookies.
However, certain features of the Sites or Services may not function properly if cookies are disabled.
Third-party analytics tools (e.g., Google Analytics) may also set cookies or web beacons to collect non-personal usage data to help improve our Sites.
10. Revisions or Changes to This Policy
Stallaby may update this Policy periodically. Material changes will be communicated through:
- A prominent notice on our Sites,
- Email notification, or
- Other legally permissible methods.
Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.
11. Contact Information
For questions, requests, or concerns regarding this Policy, please contact:
Stallaby Software Solutions LLC
Email: [email protected]
Phone: (682) 710-3472
Website: stallabysoftwaresolutions.com
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