These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “User,” or “Customer”) and Stallaby Software Solutions, LLC (“Stallaby,” “we,” “our,” or “us”) governing your access to and use of our websites, software, AI systems, applications, digital products, consulting services, lead-generation systems, automations, and any related products or services we make available (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract. By using the Services, you represent and warrant that you meet these requirements.
2. Business Use
The Services are intended for commercial and business purposes. If you are accessing or using the Services on behalf of a company or entity, you represent that you have authority to bind that entity to these Terms.
3. Account Registration
To access certain portions of the Services, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your login credentials
- Accept full responsibility for all activity conducted under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Description of Services
Stallaby provides:
- AI-powered virtual employees, sales agents, and automation systems
- SaaS tools for lead intake, follow-up, and CRM workflows
- AI training, prompt engineering, and Voice AI configuration
- Digital products, templates, and scripts
- Advertising pipeline setup and related consulting
- Marketing automations, integrations, and software deployment
We may update, modify, or discontinue features at any time.
5. Payment Terms
All fees, including setup fees, subscription fees, and usage-based charges, must be paid in accordance with the pricing presented at the time of purchase or as agreed in writing.
- Due immediately upon invoice or subscription activation
- Subject to suspension for non-payment
Subscription fees automatically renew unless canceled according to Section 12.
6. Taxes
You are responsible for all taxes, duties, or governmental assessments associated with your purchase or use of the Services. Stallaby will collect sales tax when required by applicable law.
7. Intellectual Property Rights
All content, software, AI systems, prompts, training data (excluding your own proprietary data), trademarks, service marks, trade secrets, and materials provided through the Services are owned exclusively by Stallaby or its licensors.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your business’s internal use only.
You may not copy, modify, reverse-engineer, sell, sublicense, or exploit the Services unless expressly permitted in writing.
8. Your Content & License Grant
You may upload business information, content, prompts, or data into our systems (“User Content”). You retain ownership of your User Content.
You grant Stallaby a non-exclusive, worldwide, royalty-free license to process, store, transmit, and display your User Content solely for the purpose of operating and providing the Services to you.
9. Data Processing for AI Systems
AI Employees and automated systems may require training data, brand voice data, or workflow information provided by you.
We do not claim ownership over your proprietary business data.
We do not sell or share your private training data.
Use of AI systems is governed by our Privacy Policy and any supplemental data agreements provided to you
10. Prohibited Activities
You agree not to:
- Circumvent, disable, or interfere with security features
- Copy or reproduce any part of the Services for competitive purposes
- Use the Services for illegal or fraudulent activity
- Use the Services to generate misleading, harmful, or abusive content
- Resell or repackage Stallaby systems without written approval
Violation may result in immediate termination.
11. Termination
We reserve the right to suspend or terminate your access:
- For breach of these Terms
- For non-payment
- To protect security or prevent fraud
- If required by law
Upon termination, all licenses granted to you cease immediately
12. Subscription Renewal & Cancellation
Subscription plans renew automatically each billing cycle unless canceled.
To avoid renewal charges, cancellation must occur before the start of the next billing cycle.
Setup fees are one-time and non-refundable.
13. Third-Party Services
The Services may integrate with third-party platforms (e.g., GoHighLevel, Meta, Google, Make.com).
These platforms are governed by their own terms, and we do not control or assume responsibility for them
14. Availability, Uptime and Support
We strive for consistent uptime but do not guarantee uninterrupted access. Support may be provided via email, chat, or scheduled calls, depending on your service plan.
15. Modifications to the Services
We may update or modify the Services at any time. Significant changes will be communicated when reasonable.
16. Revisions to Terms
We may revise these Terms by posting an updated version on our website. Continued use constitutes acceptance.
16. Revisions to Terms
We may revise these Terms by posting an updated version on our website. Continued use constitutes acceptance.
17. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law provisions.
18. Dispute Resolution
Any disputes shall be resolved through binding arbitration in Texas, except for claims eligible for small-claims court.
19. Indemnification
You agree to indemnify and hold Stallaby, its officers, employees, agents, and affiliates harmless from any claims arising out of:
- Your misuse of the Services
- Your breach of these Terms
- Your violation of applicable law
- Content or data you submit
20. Entire Agreement
These Terms constitute the entire agreement between you and Stallaby regarding the Services.
21. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, STALLABY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
STALLABY MAKES NO REPRESENTATION OR WARRANTY REGARDING:
1. ERRORS, INACCURACIES, OR OMISSIONS IN THE SERVICES;
2. ANY DAMAGE, LOSS, OR HARM RESULTING FROM YOUR USE OF THE SERVICES;
3. UNAUTHORIZED ACCESS TO SERVERS OR DATA;
4. INTERRUPTIONS, OUTAGES, OR CESSATION OF SERVICE;
5. MALWARE OR HARMFUL CODE TRANSMITTED BY THIRD PARTIES;
6. ANY CONTENT MADE AVAILABLE THROUGH THE SERVICES;
7. ANY THIRD-PARTY PRODUCTS OR SERVICES LINKED OR INTEGRATED WITH THE SERVICES.
YOU AGREE THAT YOU USE ALL PRODUCTS, AI TECHNOLOGIES, AND SERVICES AT YOUR OWN DISCRETION AND RISK.
22. LIMITATION OF LIABILTY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STALLABY, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOST OPPORTUNITY, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY.
STALLABY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
CERTAIN JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF IMPLIED WARRANTIES OR LIMITATION OF CERTAIN DAMAGES. TO THE EXTENT THESE LAWS APPLY, SOME LIMITATIONS MAY NOT APPLY TO YOU.
23. Contact Information
For questions regarding these Terms, contact us at:
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